If you get an error message stating that your document does not balance, you can determine where the error exists by viewing the debits and credits you entered in the e-doc. Take the following steps to review your entries:
- Save the e-doc
- View your entries using one of the following options:
- Option 1: Review the entries on the General Ledger Pending Entries tab
- Option 2: On the KFS Main Menu tab in the Balance Inquiries section, select General Ledger Pending Entry. Enter the document number for your document and click search, and then find the error using one of the following methods:
- Review the debits and credits in your browser window
- Export the results to an Excel document, and then filter the document to remove all of the cash offset lines (object code 1000). You will now have a document showing the rows of debit (D) and credit (C) lines that you entered
No matter how you review your results, your debit and credit entries must balance.