Financial Information Services

Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner.

KFS, Cynergy, eShop, and Cynergy Applications will be unavailable for a patch release this Sunday, 9/20/2020, from 6:00am to 12:00pm EST.

Affected systems will be unavailable during the maintenance window. After the update, users will experience the latest code enhancements and bug fixes in the Kuali Financial System.

MBAM SQL maintenance is being conducted Saturday, September 19, 2020, between 7:00am and 10:00am. Please refrain from performing a full disk encryption on Windows hosts during this maintenance window.

If users are not performing a full-disk encryption on a Windows host during the maintenance window, there will be no effect. If they are, the host details and info should be picked up during the next (daily) backup.

PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, September 24, 2020, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).

PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Saturday September 19, 2020 at 10:00pm until Sunday September 20, 2020 at approximately 6:00am for regularly scheduled server maintenance.

The production PeopleSoft application and the production Attunity servers will not be available during the maintenance period. This maintenance may not require the full scheduled time.

IT staff are currently investigating an issue reported by users of the Canvas Zoom interface in which audio transcripts are not appearing as downloadable files. Zoom support has been contact to investigate.

Canvas Zoom users who are looking for a missing audio transcript file can access it by logging into cornell.zoom.us and clicking Recordings in the menu.

Users who wish to download videos in Cornell Video on Demand may experience errors when selecting the source file as a download option. This problem affects videos uploaded between Wednesday, September 2, 2020 at 11am and Thursday, September 3, at 5pm.

The issue only affects the source file. Other available formats should download normally. If you are working with a recording that originated in Zoom, selecting the "SD Large" or "SD Small" option is recommended.

Canvas will be undergoing maintenance on Monday, September 14, 2020, between 3:50am and 4:00am. During the maintenance window we anticipate that Canvas will be unavailable for approximately 5-10 minutes.

If you have any questions, please contact canvas@cornell.edu.