Financial Information Services

On Thursday, May 26, 2022, from approximately 5am to 7am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).

Beginning Friday, May 20, 2022, for better consistency across CIT services, meeting recording retention in Cornell Microsoft Teams will be changed to 120 days to match the Zoom meeting recording retention period.

Attempting to open a support request form on IT@Cornell returns the error message "Bad Request." This includes the main service desk form at https://tdx.cornell.edu/TDClient/39/Portal/Requests/TicketRequests/NewForm
Note that this issue is affecting links on the IT@Cornell website, not TeamDynamix.

The annual e-List Renewal will be launched Monday May 16, 2022 by emailing the e-list (primary) owners asking that they renew their e-lists. Additionally, email will be sent to the (secondary) administrators of the e-lists notifying them that the owners need to renew their e-lists. The Renewal will close Wednesday June 8, 2022.

Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files.

In Microsoft Outlook for iOS, users may see an error when trying to save files to Box or attach files from Box. The issue affects users who have updated Outlook for iOS to version 4.2218.0, which has an issue with its Box integration. To see your version number, tap the Inbox icon, then '?' -- the version appears at the bottom.

Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas.

On Tuesday, May 17, 2022, between 5am–7am, the server farm F5 BIG-IP load balancer firmware will be upgraded. Application owners are advised to check their systems after the upgrade is completed as connectivity may be intermittent at times throughout the process and some connections may drop.