If your card has been lost or stolen, contact the financial institution immediately.
A procurement card (also known as a purchasing card, or "pcard") is a Visa charge card that may be used for the purchase of business-related goods and services, excluding travel-related items. It is intended for employees whose positions require frequent, small-dollar purchases. Because procurement cards are corporate liability cards, Cornell remits payments directly to its bank. There are very strict documentation requirements for purchases made with procurement cards.
The policy governing the use of procurement cards is included in University Policy 3.25, Procurement of Goods and Services, and the Procurement Services' Buying Manual.
Cornell's bank facilitates payment to the merchant, which is usually received within a few business days. The university then pays its bank for all procurement card charges. Though statements of purchases are mailed to each cardholder, no individual payments are made.
Some reasons the cardholder may wish to contact U.S. Bank, the provider of our procurement cards, include the following:
You may contact U.S. Bank customer service at (800) 344-5696, or outside the United States, call collect (701) 461-2010.