The BSC role has permission to view and use the ACH Account Lookup.
The Payee ACH Account Lookup has a bug that prevents an ACH account from being found if you use the magnifying glass icon from Payee Lookup. Do not use any of the magnifying glasses on the Payee ACH Account Lookup.
If a check is no longer needed, return the original physical check to Accounts Payable, including the reason why the void is needed. As backup, we recommend including a copy of the email requesting a void, which should include the reason for the void. See also, Voided Checks.
If a check payment needs special handling (for example, you have paperwork that you need to include with a check payment), you can have checks delivered to Cornell for pick-up.
Follow the instructions below to have FedEx deliver checks to the DFA Front Desk at East Hill Plaza (341 Pine Tree Road). A notification will be sent to the BSC when checks arrive. See the AP Payment Schedule for information on when checks will be available.
Payments not marked with "Check Enclosure" will not be sent to DFA for pickup. You may choose to have checks sent to you directly using "Special Handling" only.
Warning: It's preferred that you use the method above to pick up checks in DFA. If you choose Special Handling only, checks are sent by postal mail (not FedEx) to the address you indicate, which might be a slower process and result in you not receiving the payment in a timely manner.
If choosing Special Handling only: