The BSC role has permission to view and use the ACH Account Lookup.
The Payee ACH Account Lookup has a bug that prevents an ACH account from being found if you use the magnifying glass icon from Payee Lookup. The Payee Lookup will return results to identfy a number.
Selecting return value from the results to pull the payee number back into the Payee ACH Account Lookup screen does not find the account, even when one exists. Do not use this option!
Instead, make note of the payee number and go back to the Payee ACH Account Lookup screen to enter the employee ID number in the Payee Number field. Select Employee ID from drop-down and click search. Results will return if an ACH account exists under the Employee ID number you entered.
Note: Students and alumni often use the Entity ID number instead of Payee Number.
If a check is no longer needed, return the original physical check to Accounts Payable, including the reason why the void is needed. As backup, we recommend including a copy of the email requesting a void, which should include the reason for the void. See also, Voided Checks.
If a check payment needs special handling (for example, you have paperwork that you need to include with a check payment), you can have checks delivered to Cornell for pick-up.
Follow the instructions below to have FedEx deliver checks to East Hill Plaza at Payroll (377 Pine Tree Road). A notification will be sent to the BSC when checks arrive. See the AP Payment Schedule for information on when checks will be available.
Payments not marked with "Check Enclosure" will not be sent to Payroll for pickup. You may choose to have checks sent to you directly using "Special Handling" only.
Warning: It's preferred that you use the method above to pick up checks in Payroll. If you choose Special Handling only, checks are sent by postal mail (not FedEx) to the address you indicate, which might be a slower process and result in you not receiving the payment in a timely manner.
If choosing Special Handling only:
341 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850
|Accounting:||7:30 a.m. - 4:30 p.m., Monday - Friday|
|Payroll:||7:30 a.m. - 5:00 p.m., Monday - Friday|
|Office of the Bursar:||8:00 a.m. - 4:30 p.m., Monday - Friday|