Some travelers may have had to cancel flight reservations due to the COVID-19 health crisis. Many airlines are allowing travelers impacted by the health crisis to change or cancel tickets without a fee, and some airlines are allowing tickets to be transferred to other travelers. Contact your airline for details on their procedures and follow the instructions below for handling airfare charges for changed, canceled, or unused tickets.
For tickets that will be used in the future:
For tickets that cannot be used at all in the future by the passenger or someone else within the college, unit, or university, add the transaction to an expense report and record it as a federally unallowable expense with CORONAV-20 as the project code.
If you have further questions, please contact your business service center.