With its November release (version 9.86), SAP Concur disabled the mobile PIN sign-in option for its mobile app. As a Cornell user, you will be required to sign in using single sign-on (SSO) with your NetID and password. This change increases the security of your and Cornell’s financial data. The mobile PIN option may still be available on older versions of the app until March 2021. Beginning with its release in March 2021 (version 9.89), the mobile PIN sign-in experience will no longer be available, and users must sign in using Cornell’s SSO credentials.
Other changes with version 9.86:
Last year,changes to SAP Concur’s mobile app depreciation policy. In January 2021, to further improve security and availability of resources, SAP Concur updated the policy to support only the current and two previous versions (a total of three) instead of seven. This change means that if you have an unsupported version of the SAP Concur mobile app, you will be signed out and directed to your device’s app store to update your version. Your data isn’t stored on your device, so it will still be maintained.
If you’re not sure what version of SAP Concur you have:
Your version number is the first item listed. If you have questions or concerns, please contact Cornell Concur Support.