Our Reporting solution is Elavon’s MerchantConnect.
Enhanced information is available through the MerchantConnect “Premium” service, which offers access to one year’s worth of reporting information from multiple store locations. It features informative interchange qualification reports that summarize your payments, classify qualification rates, and provide insight as to why transactions are downgrading.
It is highly recommended that transactions be checked frequently (daily is optimal). This good practice can aid in rapid identification of fraudulent activity that may be occurring in a unit’s merchant accounts. Should evidence that malicious activity is, or potentially might be present, immediately contact one or both of the following offices:
