For assistance in the following subject areas, contact the corresponding office.
Subject | Contact | Telephone | Email/Web Address |
---|---|---|---|
Policy Clarification | Cash Management | (607) 254-1590 | cashmanagement@cornell.edu |
Breach, Reporting a | Network Operations Center (NOC)/IT Security Office | (607)-255-9900 | security@cornell.edu Procedures for Reporting Security Incidents |
Contracts with Third-Party Providers | Procurement Services | (607) 255-3804 | procurement@cornell.edu Website |
Departmental Journal Credit | Cash Management | (607) 254-1590 | cashmanagement@cornell.edu |
Disputed Charges and Chargebacks | Elavon | (800) 725-1245 (available 24/7) |
|
Equipment Problems, Merchant Account, Merchant Discount | Cash Management | (607) 254-1590 | cashmanagement@cornell.edu |
PCI Compliance, Business Practices | Cash Management | (607) 254-1590 | cashmanagement@cornell.edu |
PCI Compliance, Technical or Security | Network Operations Center (NOC)/IT Security Office | (607) 255-9900 | setcurity@cornell.edu Website |
Sales Tax and Other Tax Issues | University Tax Office | (607) 255-5195 | tax@cornell.edu Website |