Skip to content

    Pages for:

  • Faculty
  • Staff
  • Students
Cornell University
Cornell University
Division of Financial Affairs
Travel
  • Paying for Travel
    • Advances
    • Reimbursement
      • How Per Diem is Calculated
      • Foreign Flag Carrier Exemption
      • Extended Stay Justification
      • Manual Travel Reimbursement Form
    • FAQ
  • Reservations
    • Travel Agency Fees
    • Online Booking Tools
  • Transportation
    • Airlines
      • Ithaca Airport Parking
    • Local Transit
    • Domestic Rail and Bus
    • International Rail
    • Vehicle and Charter Rentals
  • Lodging
    • Ithaca and NYC Accommodations with Direct Billing
    • Ithaca Accommodations
    • New York City Accommodations
    • Boston Accommodations
    • Washington, D.C. Accommodations
    • San Francisco Accommodations
    • Reciprocal Lodging with Discounts
  • Foreign Travel
    • Fly America Act
  • Resources
    • Resources for Students
      • Student Domestic Pre-Travel Checklist
      • Off-campus Domestic Student Lodging
      • Local Transportation Options
      • Program Leader Guidelines - Domestic
        • Trip Leader Pre-Travel Checklist
        • Domestic Emergency Checklist
        • Crisis Response for Cornell Programs Abroad
        • UHC Global FAQ
        • Behavioral Expectations
        • Warning Signs for Mental Health
        • Sexual Assault Prevention Checklist
        • Self-Care for Program Leaders
    • New York City Travel Resources
  • forms
  • CU policies
  • training
  • KFS Support
  • e-SHOP

A change in SAP Concur’s mobile app support policy

Posted: April 15, 2020

Beginning in late April or early May 2020, SAP Concur will release a new version of its mobile app (v. 9.79). To prioritize resources and increase security, with this release Concur will only support the current and six earlier versions of the app at any given time. This means that if you have version 9.72 or earlier of the SAP Concur mobile app, you will be signed out and directed to your device’s app store to update your version. Your data will still be maintained because it isn’t stored on your device.

What you need to do now

  • If you update apps manually, update your SAP Concur mobile app now to the most current version to avoid any interruptions. The best practice going forward is to update SAP Concur mobile automatically.
  • If your mobile device updates apps automatically, you don’t need to do anything.

If you have changed devices since you originally registered in Concur, now would also be a good time to update your device settings in the Personal Information settings of your Concur Profile.

How to check what version you have

If you’re not sure what version of SAP Concur you have:

  1. Open SAP Concur on your mobile device.
  2. Tap the hamburger (three lines) menu in the top-left corner.
  3. Tap Settings.
  4. Scroll down to General.
  5. Your version number is the first item listed.

If you have questions or concerns, please contact Cornell Concur Support.

Tags: 
Concur

The Division of Financial Affairs

341 Pine Tree Road, East Hill Plaza
Ithaca, NY 14850

Accounting:  7:30 a.m. - 4:30 p.m., Monday - Friday
Payroll: 8:00 a.m. - 4:30 p.m., Monday - Friday

 

CONTACT US


  • DFA Home
  • Website Feedback
  • Contact DFA
  • CUInfo
  • For DFA Staff
  • Executive Vice President and CFO
  • University Audit Office
  • Office of University Investments
  • Division of Budget and Planning
  • Risk Management and Insurance
  • Alliance for Diversity and Inclusion
  • Cornell United Way
  • Campus Alerts

©2021 Cornell University

Web Accessibility Assistance