On Thursday, April 9, 2020, from approximately 5:00am to 7:00am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD). Due to the content of the migrations, we do anticipate that this activity will create an outage.
Some Android users of the Two-Step Login (Duo) service have reported a problem where Android push networks produce unsolicited notifications. These notifications report the error message: "A WiFi or cellular network connection is required. Please check your network settings." The notifications containing this error message may be confused with the push notifications used for authentication.
A new version of the Duo Mobile for Android app is scheduled to be released later this week or early next week to address this problem.
Cornell's Enterprise Directory server's intermediate USERTrust certificate is expiring and needs to be upgraded. These are the current (old), soon to be decommissioned servers. The cert is going to expire before Identity Management has the new directory servers mentioned in a previous communication fully deployed.
On Sunday, April 5, 2020, between 7:00am and 9:00am, the Enterprise Directory (LDAP) server’s intermediate USERTrust certificate will be upgraded.
On Monday, March 30, 2020, between 5:00am and 7:00am, CIT Network Engineering will add a third VPN appliance to the CUVPN service to increase the number of available connections from 5,000 to 7,500 in advance of the start of online classes on April 6, 2020.
During this window there will be a brief outage as the third appliance is brought into the load balancing configuration. User connections may drop. Users should simply re-connect.
It has come to Cornell staff’s attention that on the evening of Thursday, March, 26, 2020, the default setting for screen sharing in Zoom meetings was changed by Zoom from being available for all attendees to being restricted to host only. It seems likely Zoom made this change to reduce the impact of uninvited and unwanted individuals joining Zoom meetings. For this reason, CIT will leave the change in place. Users can revert to the previous experience in their account settings: https://cornell.zoom.us/profile/setting .
The Remedy system is experiencing performance issues. A support incident has been opened and we are in contact with the vendor. They are investigating the issue. We will update as soon as we have additional information.