Payment Methods for Delinquent Accounts

Pay Online

• Go to ECSI.
• Select Manage Your Student Loan Account under For Students & Borrowers
• Enter the following information:
  • School code: M3
  • Account number: your seven digit Student ID with two leading zeros (example: 001234567)
  • ECSI PIN: retrievable on the website if unknown

Pay by Mail

Send the payment stub and a check or money order in the envelope provided with your bill. Payments made by mail using the provided return envelope are processed by ECSI.

If you do not have a bill, payment can be made payable to Cornell University and sent directly to Cornell University, c/o ECSI, P.O. Box 718, Wexford, PA 15090. Please be sure your Student ID number is written on the check.

Pay by Phone

One-time and recurring ACH payments and one-time credit and debit card payments can be made by phone for student loans, delinquent bursar/Cornellcard and departmental accounts in Collections. 

For one-time ACH or credit or debit card payments: Call ECSI toll-free at (888) 549-3274 and use ECSI's automated payment assistant (available 24/7) or talk with a customer service advocate. Fees may apply.

For recurring ACH payments: Call an ECSI customer service advocates toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m. EST.