Tools Library


Tools Library

Contact Information

New! Cornell Chatter

Active Cornell students can use this service.

Schedule Counselor Virtual or In-Person Appointments: Cornell Chatter

Chatter Hours: Mon.–Fri. 9:00 a.m. - 12:30 p.m./2:00 p.m. - 4:00 p.m., EST

Office Hours: Monday through Friday: 8:00 a.m. - 4:30 p.m.
Call Hours: 10 a.m. - 1 p.m./2 p.m. - 4 p.m., Mon. - Fri.

Location and mailing address:
Office of the Bursar
Cornell University
260 Day Hall
Ithaca, NY 14853-2801

Michelle Benedict Jones, Associate Vice President, University Treasurer and University Bursar
Brian Kay, Associate Bursar

Email us

Click the items below to learn more. | expand all

Bursar Account Services
Phone: (607) 255-2336
Email us (Bursar and CornellCard account questions, Cashnet issues)
  • Casey Bosley, Bursar Account Services Manager
  • Joseph Caughey, Bursar Account Representative
  • Kate Barth, Bursar Account Services Representative
  • Mike Hynes, Bursar Account Services Representative
Support and Cashier Services
Phone: (607) 255-2336
  • Nickolas Bucci, Assistant Bursar, Support and Cashiering
  • Sheryl Shufelt, Bursar Administrative Support
  • Audrey Nugent, Accounts Coordinator (third-party billing, tuition insurance claims, fraternity and sorority billing)
Student Loan Repayment and Collections
Phone: (607) 255-7234
Email Student Loan Repayment
Email Collections
  • Amber Simms, Manager
  • Kristin Thoman, Senior Account Representative - Medical College
  • James Truman, Student Loan/Collection Representative
  • Heartland ECSI: Call toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m., EST. Mailing address: Cornell University, c/o Heartland ECSI, P.O. Box 718, Wexford, PA 15090
Bursar Systems
Phone: (607) 255-5786
Email Systems