New! Cornell Chatter
Active Cornell students can use this service.
Schedule Counselor Virtual or In-Person Appointments: Cornell Chatter
Chatter Hours: Mon.–Fri. 9:00 a.m. - 12:30 p.m./2:00 p.m. - 4:00 p.m., EST
Office Hours: Monday through Friday: 8:00 a.m. - 4:30 p.m.
Call Hours: 10 a.m. - 1 p.m./2 p.m. - 4 p.m., Mon. - Fri.
Location and mailing address:
Office of the Bursar
Cornell University
260 Day Hall
Ithaca, NY 14853-2801
Michelle Benedict Jones, Associate Vice President, University Treasurer and University Bursar
Brian Kay, Associate Bursar
Email us
Click the items below to learn more. | expand all
- Bursar Account Services
- Phone: (607) 255-2336
Email us (Bursar and CornellCard account questions, Cashnet issues)
- Casey Bosley, Bursar Account Services Manager
- Joseph Caughey, Bursar Account Representative
- Kate Barth, Bursar Account Services Representative
- Mike Hynes, Bursar Account Services Representative
- Support and Cashier Services
- Phone: (607) 255-2336
- Nickolas Bucci, Assistant Bursar, Support and Cashiering
- Sheryl Shufelt, Bursar Administrative Support
- Audrey Nugent, Accounts Coordinator (third-party billing, tuition insurance claims, fraternity and sorority billing)
- Student Loan Repayment and Collections
- Phone: (607) 255-7234
Email Student Loan Repayment
Email Collections
- Amber Simms, Manager
- Kristin Thoman, Senior Account Representative - Medical College
- James Truman, Student Loan/Collection Representative
- Heartland ECSI: Call toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m., EST. Mailing address: Cornell University, c/o Heartland ECSI, P.O. Box 718, Wexford, PA 15090
- Bursar Systems
- Phone: (607) 255-5786
Email Systems
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