The Collections department in the Office of the Bursar provides delinquent account services for the Bursar and Student Loan Departments, as well as other departments on campus, such as CU Transportation, CU Libraries, Gannett Health Center. We assist students and alumni with loan deferments/cancellations and account repayment options.
Nonregistered students with Bursar and CornellCard accounts that become 75 days or more past due will be transferred to the Collections department. Collection fees of 20% of the balance owed will be added to the account, and finance charges will continue to accrue at 1.25% per month on the unpaid balance. Nonpayment of delinquent accounts will prevent students from registering for future semesters and receiving transcripts or diplomas.
If you have received notice that your Bursar or CornellCard account is in default and has been forwarded to the Collections department, it is imperative that you contact us immediately. We are here to help you with repayment options to bring your account up to date so that your university services can be resumed.
Our office works very closely with students until all obligations billed by the Bursar are paid in full. Failure to pay will result in the account(s) being placed with our outside collection agency for final collection action. Once this occurs, you must deal directly with the collection agency to which your account(s) has been assigned. You can avoid this action by staying in contact with our office and making satisfactory arrangements to pay outstanding obligations.
