The Collections area of the Office of the Bursar provides accounts receivable collection services for university units. Our clients place accounts belonging to students, former students, employees, and individuals or businesses not related to Cornell University. Below are details of our procedures.
What happens once an account is placed in collections?
- Postal Mail
- E-mail to home and/or work
If the account belongs to a student or former student of Cornell University, university services will be withheld, including the following:
If we are able to collect the amount due, we will
If we are unable to collect the amount due, we will
If you would like to establish a new client account to use our services, please contact Kristin Pennock in the Collections office at (607) 255-7234.