UBSC General Responsibilities
- To provide services to our customers within our established turn-around/response times
- To acknowledge e-mail, telephone, or walk-in requests within 48 hours
- To serve as stewards of our customers' resources and the university's resources and policies
- To provide guidance, counsel, and recommendations for best practices, cost savings, and/or reengineering opportunities
Units' General Responsibilities
- To inform the UBSC of any personnel changes within a department, particularly department heads and/or department contacts
- To provide the UBSC with feedback to serve you and your department in a better, more efficient way
- To follow University Business Service Center procedures:
- forwarding of all documents for processing promptly
- providing accurate information
- procuring goods and services appropriately
- providing the necessary feedback to allow for adjustments that will provide service in a better, more efficient way
- Be proactive in partnering with the UBSC and be responsive to requests in a timely way
How to Access Service
- E-mail the UBSC
- Contact your financial transaction specialist or customer service representative via e-mail or telephone
- Through this Web site
