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FAQ

Who has the ability to edit a permit (add or remove members)?

Only FTC/BSC directors can edit the permit members.

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Who has the ability to add/remove department code responsibility?

Any member of the BSC All-Staff permit can add or remove department code responsibility for their FTC/BSC. 

Note: This system cannot be used to create new account department codes. To request a new department code, please see Set Up and Manage Accounts.

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Who can view FTC/BSC permits?

Any user listed in the BSC All-Staff permit can view permits.

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How do I add or remove a staff member or change information for my FTC/BSC?

Follow the instructions for Changing FTC/FTBSC Permit Members to add or remove a staff member or Changing Other FTC/BSC Information to change the address or other contact information.

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How do I add department code responsibility?

Use the BSC Accounting Department Responsibility Lookup and click “Create New” on the upper-right side of the screen.

Note: This system cannot be used to create new account department codes. To request a new department code, please see Set Up and Manage Accounts.

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How do I view departments listed under my FTC/BSC?

Find your FTC/BSC using the BSC Accounting Department Responsibility Lookup tool by selecting your center’s name from either the primary or secondary FTC/BSC dropdown list. The search results will display the department codes for which your center is responsible.

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How long will it be before my request is processed?

The request is queued to the BSCMS administrators for approval. Once approved, please allow two business days for your request changes to be updated.

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What are the different maintenance e-doc statuses?

The statuses are Initiated, Enroute, Approve, Disapprove, and Final.

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What do the statuses mean?
  • Initiated: the maintenance e-doc has been created
  • Enroute: the maintenance e-doc has been created, submitted, and is en route for approvals
  • Approve: the maintenance e-doc has been approved and is awaiting BSCMS Administrator approval
  • Disapprove: the maintenance e-doc has been disapproved, see the notes section for reason for disapproval
  • Final: all approvals, including BSCMS administrator approval, have been obtained and the maintenance e-doc is complete

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I am having difficulty using the maintenance e-doc system, whom can I contact?

The BSCMS administrators are Sandy Sweazey (5-8766), Sherry Guernsey (5-9361), or Robin Yager (5-5711).

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